Skills for Business Development

Telephone Techniques, HIV-AIDS Management in the Workplace, Interviewing Skills, Labour Relations made easy, Business Process Management, Presentation Skills for Managers, Small Business Management, Introduction to Personnel Management, Business Etiquette, Conflict Management, Effective Presentations, Managing Employee Conduct, Coaching. Managing Mentoring, Negotiation Skills , Performance Management Fundamentals, Teambuilding, Leadership, Professional Skills for Secretaries, Business English & Writing Skills , Minutes & Meetings, Reception Skills , Train the Trainer, Project Management Foundation, Effective Presentations - Includes MS PowerPoint
Simple Accounting, Basic Fundamentals of Bookkeeping, Basic Project Management, Smoking at work, Alcohol and Drug Counseling , Anger Management, Self-Management, Business Administration Management MBA, Negotiation Skills, Performance Management Fundamentals, Conflict Management, Assertiveness Skills, Critical Thinking, Coaching. Managing Mentoring, Problem Solving and Decision Making Techniques, Stress Management, Time Management , Defusing Hostile Clients, Customer Service training, telephone skills
Sales Management, Advanced Project Management, human resources for secretarials, professional skills for executive secretaries, financial secretarial course, secretarial masters of business administration course, receptionist training workshop, marketing assistant course, training, courses, workshops, soft skills development, black empowerment, soft skills training, business writing course, minute taking course, tea lady course, cleaning lady course, domestic worker training

Julie has worked for this highly successful training consultancy for the past 15 years. She is recognised for her expertise in the field of Personal Assistant and Secretarial Development courses, Critical Thinking, Business Writing, Presentation, Negotiation and Communication Skills.
She creates and delivers custom keynote speeches for organisations, based specifically on their needs, issues and interests. She captures and fascinates her audience with her knowledge, insight and wisdom. Julie has the ability to motivate people to take deliberate and consistent action to accomplish their goals and objectives. She also writes leadership and self-development articles for organisations and upmarket business and other magazines.
She consults to several executives and serves on several forums, where she advises on implementation of professional skills programmes.

Samaria has extensive experience in training and consulting in various Soft Skills: ‘Being Team Leaders’, Building and Sustaining Teams, Change Management, Communications, Telephone Skills, Presentation Skills, Assertiveness, Problem Solving, Conflict Management, Customer Care and Time Management.

She is a very energetic and disciplined facilitator who adds great value to the lives of her learners.